POB: 86880 Dubai, UAE. Tel: + 971 4 258 9888

Lost & Found

 

The hotel has a lost & found section which is part of our Housekeeping Department. In line with local regulations, non-valuable lost and found items will be stored for a period of three months and after which, the items will be discarded. Food Items will be disposed same day.

Valuable items are handed over to the local police authorities after a period of six months. We will inform the nearest Police Station same day if finding the following:

  • Suspicious or banned substances
  • Large amounts of money or valuable jewels

For more information, please contact our Housekeeping team on 0097142589888 or email: hk.dxb@emiratesstars.ae, inquiry@emiratesstars.ae